Delivery & Price Match Information

PRICE MATCH INFORMATION

WE WANT YOUR BUSINESS!  If you've seen an identical product for less, we'll try to match it. We treat every sale with equal importance, whether large or small.

Come into the store and tell us where you've seen it cheaper.

Alternatively, please fill in the PRICE MATCH FORM with the details. Once we have verified that it is a like for like deal and we can do it, we will contact you via telephone or email and get the order completed.

Why do we sometimes decline to price match?

We have been in the drum business since 1986 and have built a reputation for excellent value and customer service. We only match authorised retailers who can give you a full product warranty which is valid in the UK. If you're looking at a website that is based abroad, please check their T & C's.
We can't match certain prices, such as clearance or ex-demo stock and sometimes products on Ebay and Amazon, for example, which may be 'grey imports' or sold by individuals rather than registered businesses.


DELIVERY INFORMATION

FREE SHIPPING ON ORDERS £100 AND OVER (mainland UK)

We aim to dispatch your order within 24 hours of purchase and most deliveries are made within five working days. However, not all the products that we list on this site are in stock all of the time. We are a real drum shop (not just a faceless warehouse operation) and we do sometimes run out of things. If this is the case, we can usually get stock quickly from our distributors.

We make every effort to fulfill orders as quickly as possible and delivery times quoted are given in good faith, however they are an indication ONLY, not a guaranteed date. Unavoidable delays may occur, subject to product availability from the manufacturer. In the event of a delay we will contact you and keep you informed.


Where an item is listed as ‘available to order’, it usually means there will be a short waiting time for it to arrive from the distributor/manufacturer. It's worth giving us a call on 0161 872 9777 to see if we have one in our retail showroom.

Most deliveries will have to be signed for by an adult at the address stated on the order. For high value orders, we may at our discretion, deliver to the cardholder's registered address only - this is for your security as well as ours. We will inform you before doing this.

Our delivery pricing policy is simple :-

Spend up to £19.99 – delivery cost is £3.95

Spend between £20.00 and £49.99 – delivery cost is £4.95

Spend between £50.00 and £99.99 - delivery cost is £7.95

SPEND £100 OR OVER – IT GOES FREE OF CHARGE !

Delivery charges apply to mainland UK addresses only. For Scottish Highlands or any offshore delivery, please call us on 0161 872 9777 before ordering.


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